Returns & Refund Policy

Our Policy is very simple - If there is a problem we sort it out! 

We hope that you will be 100% happy with your shopping experience with us. We make every effort to give you the best quality products and best mail order service possible. Occasionally things may not be to your liking and you might have to return something.


  • After you receive the goods you have 14 days to advise us if you want to make a return
  • To be eligible for a return, your item must be unused and in the same condition that you received it
  • Your item needs to have the receipt or proof of purchase

Return details

Filling in the Returns Details tab is the first step in creating a new return. The following details are required to fill out a return:

  • Order ID: the ID of the order that was returned.
  • Order Date: the date that order was made.
  • Customer
  • First Name
  • Last Name